Standard ordering process takes 1 business day. Please keep in mind that due to the global epidemic, orders may arrive later than usual.

If your order has not arrived within two weeks, please contact us and we will investigate the situation.

Yes, we offer delivery and installation services for our medical equipment.

Our Technical team will ensure that your equipment is set up correctly and ready for use in the comfort of your laboratory.

Please inquire to your designated sales representative about our delivery options when making your purchase.

Products covered by a warranty should be handled with caution.

If the products arrive with noticeable flaws, please photograph them and send them to us. We will contact you again to finalize the details.

Expired warranty?
No need to worry because you have the flexibility to extend your warranty for as long as you desire, ensuring prolonged peace of mind and continued protection for your investment.

Be sure to contact our Technical team to avail our Extended Warranty Service.

Our main products are Auto Chemistry Analyzer, Hematology Analyzer, Medical Refrigerators, Freezers, Diagnostic Reagents, Biosafety Cabinets, COV-PCR, ECG, X-ray, Ultrasound and other Medical Equipment.

Proper maintenance and care are essential for the longevity and effectiveness of your medical equipment.

We provide guidance on how to clean and maintain your equipment, as well as tips for storage and troubleshooting common issues. If you ever need assistance with maintenance or repairs, don't hesitate to reach out to our service department.

We understand that purchasing medical equipment can be a significant investment. That's why we offer flexible financing options and payment plans to accommodate your budget.

Our Sales Representative can discuss available financing plans with you and help you find a payment solution that works for your needs.

Payment options:

• Cash
• Terms
• Tie-up

Note that the selected payment options can be a subject to approval.